Our 11oz mugs are made from high quality ceramic with heat retention technology, safety and non-toxic material suitable for microwave or oven heating. Funny and unique designs are carefully printed durable throughout the decade. Our coffee mugs are an ideal gift for various occasions like Birthday, Easter, Christmas, New Year, Mother/Father’s day and another Feast. You can bring joy and pleasant surprise to your family, friends, Graduates, Coworkers, Bosses, Supervisors, Retirees. The packaging is carefully packed to keep the cup from breaking while being transported. If you have any question or problem please contact us we will solve it immediately. We commit to refund 100% if the product is not the same as our description. Thank you!